Legal
Privacy Policy
1. Controller
Creative Passenger B.V., Simon Stevinweg 126, 1222SV Hilversum, Netherlands (KvK: 97676675) is the data controller for personal data processed through this website.
2. Data We Collect
We collect personal data that you voluntarily provide when placing an order or contacting our support team. This includes your name, email address, and any project details you share. We do not collect data without your consent.
3. Purpose of Processing
We process your personal data to: (a) fulfill your service order and communicate about your project; (b) respond to support requests; (c) comply with legal obligations.
4. Legal Basis
Processing is based on the performance of a contract (Article 6(1)(b) GDPR) when you place an order, and on our legitimate interests (Article 6(1)(f) GDPR) for support communications.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described above, or as required by Dutch law. Order data is retained for a minimum of 7 years for tax purposes.
6. Your Rights
Under the GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability. To exercise these rights, contact us at [email protected].
7. Third Parties
We do not sell or share your personal data with third parties for marketing purposes. We may share data with service providers who assist in delivering our services, under strict data processing agreements.
8. Cookies
This website uses only essential cookies required for its operation. No tracking or advertising cookies are used without your explicit consent.
9. Complaints
If you believe your data is being processed unlawfully, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.
10. Contact
For privacy-related inquiries, contact us at [email protected].